We hope all our customers, past and present, are keeping safe and well, as the country and the whole world are going through these unprecedented times.
We are now well into the second week of government restrictions on movement and social distancing, and we have been taking steps to secure our employees and our parks so that we will be ready to welcome you all back for your much needed break when it is safe and wise to do so.
We are contacting all our customers who were due to arrive before 30th April 2020 and are offering a full refund in the form of a credit to be used against ANY break at ANY of our parks to be taken before 1st November 2021. We are also GUARANTEEING that should you not be able to avail of your first alternate date due to continued government restrictions, we will roll the credit over until you ARE able to come and see us – any time right up to 1st November 2021. We are also GUARANTEEING a MINIMUM of 25% off brochure price on your alternate booking(s).*
If you haven’t already booked with us for 2020, you can BOOK WITH CONFIDENCE since we are extending the same guarantees as above. If, as a result of continued government restrictions, you cannot avail of your first date we will issue a full credit against future bookings up to 1st November 2021 with the same guarantee of a MINIMUM 25% off brochure price.*
We will be monitoring government advice as it continuously unfolds, and we will provide regular updates on this page and on Facebook. So please come back regularly for the latest news.
In the meantime, until we see you all, please Stay Safe, Stay Connected and Look after Each other.
(* credits are non-transferable to others and subject to availability)
Following new government guidelines, especially in relation to advice about non-essential travel, the Park will no longer accept holiday or touring arrivals until 30th April 2020.
At present we are receiving an extremely high volume of calls so we would kindly ask you NOT TO PHONE THE PARK and to adhere to the following guidelines if you have an existing booking with us:
If you are due to arrive on or before 30th April 2020:
If you are due to arrive on 1st May or later:
Please follow us on Facebook and visit our website for further updates.
We realise that this is an uncertain and unsettling time for everyone and for those affected, we know you will be disappointed. However, we are taking the Governments advice about non-essential travel, social distancing and isolation very seriously and to ensure the safety of our guests, owners and staff.
Stay Safe. Stay Indoors. Stay Connected - follow us on Facebook for all updates